Apple's 'solution': Free bumper cases for all iPhone 4 buyers
And so Apple finally acknowledged and addressed the iPhone 4's antenna problems. Their solution to the hardware fault fiasco? They're giving away free bumper cases to everyone who bought/will buy an iPhone 4 before September 30th. Buyers just need to register on the Apple website starting next week, and they'll be given a bumper case ASAP.
Yes, ASAP. That means they can't give everyone a case immediately. The sheer number of iPhone 4 units sold (which now tops 3 million+ units) makes it impossible to manufacture and distribute the bumpers. Those who already bought one from Apple can just present their receipts and they can get a full refund.
The press conference, which went on for less than 2 hours, tackled the issue head-on.
Steve Jobs, who is consistently proud of his products and his engineers, admitted that they are not perfect and that phones in general are not perfect. As proof for the latter, Jobs showed test photos of other famous smartphones that exhibited signal losses, which, apparently, is now known as "Antennagate." He emphasized, however, that only a small percentage of iPhone 4 users have experienced the problem.
Apple's tests revealed that the BlackBerry Bold 9700, the HTC Droid Eris, and the Samsung Omnia II all suffered from signal losses whenever the phones were held in a certain way. Jobs, in a classy marketing move, turned the situation around by saying that Apple now stands in the forefront of addressing the problem and that other manufacturers will again follow their lead.
In an even bolder move, Jobs said that if iPhone 4 users are not satisfied with their phones, buyers are free to return their phones within 30 days of purchase (as long as they're in good condition) and get a full refund from both Apple and AT&T, no questions asked. This, as he explained, is a move to keep their customers happy.
Okay, so that cleared things up – somewhat. It's just a little too much to digest that a "revolutionary" device such as this suffers from the same problem found in other "nonrevolutionary" devices.
Via Engadget
Source Apple
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-- I think you're mistaken. The first iPhone was a revolutionary device. That was in 2007. Today is 2010. The iPhone 4 is not a revolutionary device as it still lags behind the competition.