Symantec Corp. (Nasdaq: SYMC) today announced that it will offer Symantec Next Generation Network Protection, a network-based policy control and enforcement solution that will allow communication service providers to dynamically apply user preferences in a consistent fashion to a variety of services. Symantec Next Generation Network Protection has been designed to increase profitability by increasing subscriber satisfaction to prevent customer churn and reducing costs associated with network misuse, malware proliferation, and spam. This solution is part of Symantec's 3-pillar mobile security and management strategy and will allow Symantec to seamlessly secure information from the individual to the device to the enterprise to the network.
Symantec Next Generation Network Protection will offer communication service providers a single solution for policy enforcement to shape the customer experience. Consumer or enterprise subscribers define their own policy or controls for accessing content, data usage, and rules based on criteria such as time of day while the operator manages and enforces the chosen controls across all services. For example, a parent may choose to disable texting functionality for their child's phone during certain hours. Or, a corporation might disable photo sharing from mobile devices for their employee base. Communication service providers can use these flexible, customizable policy features as additional revenue opportunities or as a means to differentiate themselves from competing carriers.
"With the growing adoption of smartphones and the increasing amount of important information stored in mobile devices, communication service providers will have to meet the increasing customer demands in protecting their critical information," said Luichi Robles, Symantec Philippines' country manager. "Symantec wants to give communication service providers confidence that they are securing their customers' information and implementing customer preferences. Symantec Next Generation Network Protection provides that confidence."
Symantec Next Generation Network Protection will also provide data retention capabilities to aid with regulatory requirements and usage analysis. Compliance with local regulations is simple with Symantec assisting in the archiving of mobile messaging and Web access logs, storage of content, and traffic information, mobile data traffic management, and an audit history. In addition, providers can use this data to help organizations conduct their own risk analysis, financial audit, and usage and trends analysis to make better business decisions.
Additionally, Symantec supplies "clean pipes" by eliminating malware, viruses, spam, and other unwanted clutter from the network, giving providers more capacity for legitimate data traffic that generates revenue. This increased capacity makes connections more efficient, reliable, and appealing for customers while driving down operating costs.